cciia.org.cn 2025-4-8 9:52:30 中國鐵路微(wei)信公(gong)眾號
4月(yue)8日(ri)起，鐵(tie)路部門(men)在京(jing)滬高(gao)鐵(tie)部分(fen)(fen)車(che)次試點“隔離運輸、人(ren)寵分(fen)(fen)開、專(zhuan)人(ren)看護(hu)”的(de)高(gao)鐵(tie)寵物托運服務，鐵(tie)路12306同步推出(chu)“寵物托運”功(gong)(gong)能，旅客提前2天及以上(shang)線上(shang)預約，預約成(cheng)功(gong)(gong)后可同車(che)托運1只家庭馴養且健康(kang)狀況(kuang)良好、單只體重不超(chao)過15公斤、肩高(gao)不超(chao)過40厘米的(de)貓、犬(quan)類寵物。
鐵(tie)路(lu)部門(men)持續(xu)深化運(yun)輸供(gong)給側結(jie)構(gou)性改革，積(ji)極適(shi)應(ying)廣大旅(lv)客多樣化的(de)出(chu)行(xing)需求，在廣泛聽取旅(lv)客意見(jian)、深入(ru)開(kai)展市(shi)場調查基礎上，經過專業測試(shi)(shi)評估，自4月8日(ri)起在京(jing)滬(hu)高(gao)(gao)鐵(tie)北京(jing)南(nan)、濟南(nan)西、南(nan)京(jing)南(nan)、上海虹橋、杭(hang)州東等(deng)5座車(che)(che)站(zhan)間的(de)G119/118、G121/122、G127、G134、G183/184、G195/196等(deng)10趟列車(che)(che)上試(shi)(shi)點高(gao)(gao)鐵(tie)寵(chong)物托(tuo)運(yun)服務。
高(gao)鐵(tie)寵(chong)(chong)(chong)(chong)(chong)物(wu)(wu)(wu)(wu)(wu)托(tuo)運(yun)(yun)(yun)實(shi)(shi)行(xing)(xing)(xing)“隔離(li)(li)(li)運(yun)(yun)(yun)輸(shu)、人(ren)寵(chong)(chong)(chong)(chong)(chong)分開、專(zhuan)人(ren)看護(hu)”。一是采用專(zhuan)用裝備，實(shi)(shi)行(xing)(xing)(xing)隔離(li)(li)(li)運(yun)(yun)(yun)輸(shu)。投(tou)用自主研(yan)發(fa)的(de)自帶空氣循環(huan)(huan)、含氧量(liang)和(he)溫濕度監(jian)測(ce)、降噪、除味(wei)(wei)等功能的(de)高(gao)鐵(tie)專(zhuan)用寵(chong)(chong)(chong)(chong)(chong)物(wu)(wu)(wu)(wu)(wu)運(yun)(yun)(yun)輸(shu)箱，寵(chong)(chong)(chong)(chong)(chong)物(wu)(wu)(wu)(wu)(wu)全(quan)(quan)(quan)程(cheng)存(cun)(cun)放(fang)于寵(chong)(chong)(chong)(chong)(chong)物(wu)(wu)(wu)(wu)(wu)運(yun)(yun)(yun)輸(shu)箱內(nei)，并(bing)(bing)放(fang)置在列(lie)車(che)(che)高(gao)鐵(tie)快運(yun)(yun)(yun)柜(ju)(ju)內(nei)，可有效(xiao)防止寵(chong)(chong)(chong)(chong)(chong)物(wu)(wu)(wu)(wu)(wu)飛毛、氣味(wei)(wei)、叫聲對列(lie)車(che)(che)內(nei)部(bu)環(huan)(huan)境(jing)的(de)影響(xiang)。二是全(quan)(quan)(quan)程(cheng)獨立存(cun)(cun)放(fang)，實(shi)(shi)行(xing)(xing)(xing)人(ren)寵(chong)(chong)(chong)(chong)(chong)分開。每趟列(lie)車(che)(che)設置一組(zu)用于存(cun)(cun)放(fang)寵(chong)(chong)(chong)(chong)(chong)物(wu)(wu)(wu)(wu)(wu)運(yun)(yun)(yun)輸(shu)箱的(de)高(gao)鐵(tie)快運(yun)(yun)(yun)柜(ju)(ju)，一般位于中部(bu)車(che)(che)廂的(de)一端，與旅客乘(cheng)車(che)(che)空間相對隔離(li)(li)(li)。工(gong)作(zuo)人(ren)員(yuan)全(quan)(quan)(quan)程(cheng)不開箱，確保車(che)(che)內(nei)環(huan)(huan)境(jing)良好和(he)寵(chong)(chong)(chong)(chong)(chong)物(wu)(wu)(wu)(wu)(wu)安全(quan)(quan)(quan)。三是加強監(jian)測(ce)巡視(shi)，實(shi)(shi)行(xing)(xing)(xing)專(zhuan)人(ren)看護(hu)。工(gong)作(zuo)人(ren)員(yuan)通過寵(chong)(chong)(chong)(chong)(chong)物(wu)(wu)(wu)(wu)(wu)運(yun)(yun)(yun)輸(shu)箱的(de)監(jian)測(ce)系統觀察寵(chong)(chong)(chong)(chong)(chong)物(wu)(wu)(wu)(wu)(wu)狀態，定時巡視(shi)檢查(cha)，間隔不超(chao)2小時，視(shi)情況給(gei)寵(chong)(chong)(chong)(chong)(chong)物(wu)(wu)(wu)(wu)(wu)適(shi)當(dang)添加飲用水(shui)、不予喂食，托(tuo)運(yun)(yun)(yun)人(ren)不能探視(shi)寵(chong)(chong)(chong)(chong)(chong)物(wu)(wu)(wu)(wu)(wu)。一次(ci)托(tuo)運(yun)(yun)(yun)完成后，工(gong)作(zuo)人(ren)員(yuan)將及(ji)時對寵(chong)(chong)(chong)(chong)(chong)物(wu)(wu)(wu)(wu)(wu)運(yun)(yun)(yun)輸(shu)箱清(qing)潔消(xiao)毒，并(bing)(bing)在列(lie)車(che)(che)終到后對高(gao)鐵(tie)快運(yun)(yun)(yun)柜(ju)(ju)進(jin)行(xing)(xing)(xing)全(quan)(quan)(quan)面清(qing)潔消(xiao)毒。
試點(dian)高(gao)鐵寵物(wu)托(tuo)運(yun)服務實行(xing)“人寵同出發、同到達(da)”規則，旅客(ke)可(ke)通過鐵路12306客(ke)戶端“寵物(wu)托(tuo)運(yun)”功(gong)能查詢對(dui)應車(che)次，提(ti)前(qian)2天及(ji)以上(shang)(shang)購買車(che)票并線上(shang)(shang)預約(yue)同車(che)托(tuo)運(yun)寵物(wu)服務。預約(yue)成功(gong)后(hou)，旅客(ke)在(zai)乘車(che)前(qian)按約(yue)定時間攜帶寵物(wu)及(ji)購票使用的有效身份證(zheng)件、有效期內的《動物(wu)檢疫合格證(zheng)明》，前(qian)往(wang)出發高(gao)鐵車(che)站的中鐵快運(yun)營業部(bu)辦理托(tuo)運(yun)手續。抵達(da)目的地車(che)站后(hou)，旅客(ke)根據短信或電(dian)話提(ti)示領取寵物(wu)。
試(shi)點高(gao)(gao)鐵(tie)(tie)寵物(wu)托(tuo)運(yun)服(fu)務(wu)(wu)按運(yun)輸里(li)程梯(ti)次計價，初期(qi)實行七折優惠(hui)，同時贈送保(bao)額2000元(yuan)的基礎(chu)保(bao)險。鐵(tie)(tie)路部門(men)提示，廣(guang)大旅客(ke)(ke)朋友如需獲取高(gao)(gao)鐵(tie)(tie)寵物(wu)托(tuo)運(yun)服(fu)務(wu)(wu)更多信息，可撥打12306和95572客(ke)(ke)服(fu)熱線(xian)，或在鐵(tie)(tie)路12306客(ke)(ke)戶端查(cha)詢(xun)。試(shi)點期(qi)間(jian)，鐵(tie)(tie)路部門(men)將廣(guang)泛(fan)聽取旅客(ke)(ke)朋友的意見建議，持續改進高(gao)(gao)鐵(tie)(tie)寵物(wu)托(tuo)運(yun)服(fu)務(wu)(wu)，為旅客(ke)(ke)出(chu)行提供更多便利。
日期：2025-4-8 9:52:30 | 關閉 |
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